SERVICE OPERATIONAL CANVAS, MUÑOZ-SECA, BEATRIZ, ISBN: 9798776638046

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MUÑOZ-SECA, BEATRIZ

SERVICE OPERATIONAL CANVAS

979-8-7766-3804-6 / 9798776638046

NO DISPONIBLE ACTUALMENTE

Autor:
MUÑOZ-SECA, BEATRIZ
Editorial:
INDEPENDENTLY PUBLISHED
Año:
2024
Colección:
< Genérica >
Materia:

Comentarios

If you face situations like: Your people waste time and are not efficient. There are hidden opportunities for boosting profits in your service that you cannot spot. Changes in your clients behaviour that eat into your profits. You know what you want, but cannot get the desired results. You have to reset your service offer. SOC is your answer. SOC will help you understand your service in a comprehensive way and offers a FOCUS for the transformation actions you require. SOC is a simple methodology that will allow you to enhance your companys financial results by improving the gross margin and plotting a map for action, as well as diagnosing a services crucial elements and spotting the blockages that get in the way of implementing them. SOC is a tool specially designed for service companies or service areas in industrial companies.